Refund Policy

At naturesmix.ca, we strive to ensure your complete satisfaction with every purchase you make from us. If you are not satisfied with your purchase, we offer a refund within 30 days of the purchase date.

To be eligible for a refund, the product must be in its original packaging, unopened, and unused. You must also have the original receipt or proof of purchase.

To request a refund, please contact our customer service team by phone or email. We will provide you with instructions on how to return the product to us.

Once we receive your returned product, we will inspect it to ensure it meets the eligibility criteria stated above. If it does, we will issue a refund to the original payment method used for the purchase. Please note that it may take several business days for the refund to appear on your account.

If you received a defective or damaged product, please contact our customer service team immediately. We will arrange for a replacement or a refund.

Please note that we do not refund shipping charges unless the product is defective or damaged.

Thank you for choosing naturesmix.ca. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.